eCOES and payment receipts requires Adobe Acrobat Reader version 8 or above - download Adobe Acrobat Reader FREE.
Some mobile device and Apple Mac users may experience information/data missing from their eCOES or payment receipt PDF when viewed or printed. If you are a mobile device or Apple Mac user you may need to;
- On a phone or tablet, use only the free Adobe Reader App to directly open your eCOES or payment receipt PDF and not use other PDF reader apps or preview the PDF through inbuilt preview functions of your email or browser software.
- On a Mac, choose to save your eCOES or payment receipt file(s) to disk and open your eCOES or payment receipt using Adobe Acrobat Reader version 8.0 or above.